@import "https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Manrope:wght@600;700;800&display=swap";*,:before,:after,::backdrop{--tw-border-spacing-x:0;--tw-border-spacing-y:0;--tw-translate-x:0;--tw-translate-y:0;--tw-rotate:0;--tw-skew-x:0;--tw-skew-y:0;--tw-scale-x:1;--tw-scale-y:1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness:proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:#3b82f680;--tw-ring-offset-shadow:0 0 #0000;--tw-ring-shadow:0 0 #0000;--tw-shadow:0 0 #0000;--tw-shadow-colored:0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }*,:before,:after{box-sizing:border-box;border:0 solid #e5e7eb}:before,:after{--tw-content:""}html,:host{-webkit-text-size-adjust:100%;tab-size:4;font-feature-settings:normal;font-variation-settings:normal;-webkit-tap-highlight-color:transparent;font-family:ui-sans-serif,system-ui,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol,Noto Color Emoji;line-height:1.5}body{line-height:inherit;margin:0}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-feature-settings:normal;font-variation-settings:normal;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}button,input,optgroup,select,textarea{font-feature-settings:inherit;font-variation-settings:inherit;font-family:inherit;font-size:100%;font-weight:inherit;line-height:inherit;letter-spacing:inherit;color:inherit;margin:0;padding:0}button,select{text-transform:none}button,input:where([type=button]),input:where([type=reset]),input:where([type=submit]){-webkit-appearance:button;background-color:#0000;background-image:none}:-moz-focusring{outline:auto}:-moz-ui-invalid{box-shadow:none}progress{vertical-align:baseline}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}summary{display:list-item}blockquote,dl,dd,h1,h2,h3,h4,h5,h6,hr,figure,p,pre{margin:0}fieldset{margin:0;padding:0}legend{padding:0}ol,ul,menu{margin:0;padding:0;list-style:none}dialog{padding:0}textarea{resize:vertical}input::-moz-placeholder{opacity:1;color:#9ca3af}textarea::-moz-placeholder{opacity:1;color:#9ca3af}input::placeholder,textarea::placeholder{opacity:1;color:#9ca3af}button,[role=button]{cursor:pointer}:disabled{cursor:default}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}[hidden]:where(:not([hidden=until-found])){display:none}.\!container{width:100%!important}.container{width:100%}@media (width>=640px){.\!container{max-width:640px!important}.container{max-width:640px}}@media (width>=768px){.\!container{max-width:768px!important}.container{max-width:768px}}@media (width>=1024px){.\!container{max-width:1024px!important}.container{max-width:1024px}}@media (width>=1280px){.\!container{max-width:1280px!important}.container{max-width:1280px}}@media (width>=1536px){.\!container{max-width:1536px!important}.container{max-width:1536px}}.pointer-events-none{pointer-events:none}.visible{visibility:visible}.absolute{position:absolute}.relative{position:relative}.-inset-5{inset:-1.25rem}.inset-0{inset:0}.left-3{left:.75rem}.left-4{left:1rem}.right-4{right:1rem}.top-1\/2{top:50%}.isolate{isolation:isolate}.-z-\[1\]{z-index:-1}.z-0{z-index:0}.z-10{z-index:10}.z-\[1\]{z-index:1}.z-\[2\]{z-index:2}.m-0{margin:0}.mx-4{margin-left:1rem;margin-right:1rem}.my-6{margin-top:1.5rem;margin-bottom:1.5rem}.mb-1\.5{margin-bottom:.375rem}.mb-4{margin-bottom:1rem}.mb-8{margin-bottom:2rem}.block{display:block}.flex{display:flex}.inline-flex{display:inline-flex}.table{display:table}.grid{display:grid}.hidden{display:none}.h-12{height:3rem}.h-4{height:1rem}.h-full{height:100%}.min-h-screen{min-height:100vh}.w-4{width:1rem}.w-full{width:100%}.max-w-md{max-width:28rem}.-translate-y-1\/2{--tw-translate-y:-50%;transform:translate(var(--tw-translate-x), var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y))}.transform{transform:translate(var(--tw-translate-x), var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y))}.cursor-pointer{cursor:pointer}.resize{resize:both}.flex-col{flex-direction:column}.items-center{align-items:center}.justify-center{justify-content:center}.gap-2{gap:.5rem}.space-y-4>:not([hidden])~:not([hidden]){--tw-space-y-reverse:0;margin-top:calc(1rem * calc(1 - var(--tw-space-y-reverse)));margin-bottom:calc(1rem * var(--tw-space-y-reverse))}.overflow-auto{overflow:auto}.overflow-hidden{overflow:hidden}.rounded-\[inherit\]{border-radius:inherit}.rounded-lg{border-radius:.5rem}.border{border-width:1px}.border-t{border-top-width:1px}.border-none{border-style:none}.border-rose-400\/30{border-color:#fb71854d}.border-white\/15{border-color:#ffffff26}.border-white\/20{border-color:#fff3}.border-white\/30{border-color:#ffffff4d}.bg-\[\#050d18\]{--tw-bg-opacity:1;background-color:rgb(5 13 24/var(--tw-bg-opacity,1))}.bg-rose-500\/20{background-color:#f43f5e33}.bg-white\/20{background-color:#fff3}.bg-white\/80{background-color:#fffc}.object-contain{-o-object-fit:contain;object-fit:contain}.p-3{padding:.75rem}.p-8{padding:2rem}.px-10{padding-left:2.5rem;padding-right:2.5rem}.px-3{padding-left:.75rem;padding-right:.75rem}.px-\[22px\]{padding-left:22px;padding-right:22px}.px-\[30px\]{padding-left:30px;padding-right:30px}.py-2\.5{padding-top:.625rem;padding-bottom:.625rem}.py-\[10px\]{padding-top:10px;padding-bottom:10px}.py-\[14px\]{padding-top:14px;padding-bottom:14px}.py-\[18px\]{padding-top:18px;padding-bottom:18px}.pl-10{padding-left:2.5rem}.pr-4{padding-right:1rem}.text-center{text-align:center}.text-\[0\.85rem\]{font-size:.85rem}.text-\[1\.15rem\]{font-size:1.15rem}.text-\[1rem\]{font-size:1rem}.text-sm{font-size:.875rem;line-height:1.25rem}.text-xs{font-size:.75rem;line-height:1rem}.font-medium{font-weight:500}.leading-none{line-height:1}.tracking-\[0\.01em\]{letter-spacing:.01em}.tracking-wide{letter-spacing:.025em}.text-blue-600{--tw-text-opacity:1;color:rgb(37 99 235/var(--tw-text-opacity,1))}.text-rose-400{--tw-text-opacity:1;color:rgb(251 113 133/var(--tw-text-opacity,1))}.text-slate-400{--tw-text-opacity:1;color:rgb(148 163 184/var(--tw-text-opacity,1))}.text-slate-900{--tw-text-opacity:1;color:rgb(15 23 42/var(--tw-text-opacity,1))}.text-white{--tw-text-opacity:1;color:rgb(255 255 255/var(--tw-text-opacity,1))}.text-white\/40{color:#fff6}.text-white\/60{color:#fff9}.placeholder-slate-400::placeholder{--tw-placeholder-opacity:1;color:rgb(148 163 184/var(--tw-placeholder-opacity,1))}.shadow-\[inset_0_1px_0_rgba\(255\,255\,255\,0\.04\)\,0_8px_24px_rgba\(0\,0\,0\,0\.25\)\]{--tw-shadow:inset 0 1px 0 #ffffff0a,0 8px 24px #00000040;--tw-shadow-colored:inset 0 1px 0 var(--tw-shadow-color), 0 8px 24px var(--tw-shadow-color);box-shadow:var(--tw-ring-offset-shadow,0 0 #0000), var(--tw-ring-shadow,0 0 #0000), var(--tw-shadow)}.outline-none{outline-offset:2px;outline:2px solid #0000}.blur{--tw-blur:blur(8px);filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}.filter{filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}.backdrop-blur-md{--tw-backdrop-blur:blur(12px);-webkit-backdrop-filter:var(--tw-backdrop-blur) var(--tw-backdrop-brightness) var(--tw-backdrop-contrast) var(--tw-backdrop-grayscale) var(--tw-backdrop-hue-rotate) var(--tw-backdrop-invert) var(--tw-backdrop-opacity) var(--tw-backdrop-saturate) var(--tw-backdrop-sepia);backdrop-filter:var(--tw-backdrop-blur) var(--tw-backdrop-brightness) var(--tw-backdrop-contrast) var(--tw-backdrop-grayscale) var(--tw-backdrop-hue-rotate) var(--tw-backdrop-invert) var(--tw-backdrop-opacity) var(--tw-backdrop-saturate) var(--tw-backdrop-sepia)}.transition{transition-property:color,background-color,border-color,text-decoration-color,fill,stroke,opacity,box-shadow,transform,filter,-webkit-backdrop-filter,backdrop-filter;transition-duration:.15s;transition-timing-function:cubic-bezier(.4,0,.2,1)}.transition-all{transition-property:all;transition-duration:.15s;transition-timing-function:cubic-bezier(.4,0,.2,1)}.transition-colors{transition-property:color,background-color,border-color,text-decoration-color,fill,stroke;transition-duration:.15s;transition-timing-function:cubic-bezier(.4,0,.2,1)}.transition-transform{transition-property:transform;transition-duration:.15s;transition-timing-function:cubic-bezier(.4,0,.2,1)}.duration-150{transition-duration:.15s}.ease-in-out{transition-timing-function:cubic-bezier(.4,0,.2,1)}.ease-out{transition-timing-function:cubic-bezier(0,0,.2,1)}.\[backdrop-filter\:blur\(var\(--sb-blur\)\)\]{-webkit-backdrop-filter:blur(var(--sb-blur));backdrop-filter:blur(var(--sb-blur))}.\[background\:color-mix\(in_srgb\,var\(--sb-tint\)_calc\(var\(--sb-tint-opacity\)\*100\%\)\,transparent\)\]{background:color-mix(in srgb,var(--sb-tint) calc(var(--sb-tint-opacity) * 100%),transparent)}.\[border-radius\:var\(--sb-radius\)\]{border-radius:var(--sb-radius)}.\[color\:var\(--sb-text-color\)\]{color:var(--sb-text-color)}:root{color:#dce7f3;font-synthesis:none;text-rendering:optimizelegibility;--bg:#07101d;--surface:#0c1828;--surface-2:#101f32;--surface-3:#16283d;--border:#20364d;--border-soft:#182c41;--text:#e7eff8;--muted:#8fa3b8;--muted-2:#647b92;--accent:#47c4ec;--accent-strong:#1ea6dd;--accent-soft:#47c4ec1f;--blue:#55a7ff;--red:#ff6f79;--amber:#f6ba50;--violet:#a98bff;--green:#34d399;--orange:#ff9152;--shadow:0 18px 60px #0000003d;--input-bg:#091727;--card-bg:#0a1929;--card-bg-hover:#0d1e30;--chrome-bg:#081320f2;--chrome-bg-strong:#081320fa;--track-bg:#081523;--panel-tint:#07121f7a;--avatar-bg:#123a4a;--avatar-border:#1c5570;--avatar-fg:#b7ecfb;--stat-card-bg:#0c192ad6;--status-open-fg:var(--blue);--status-open-bg:color-mix(in srgb, var(--blue) 14%, transparent);--status-open-border:color-mix(in srgb, var(--blue) 24%, transparent);--status-progress-fg:var(--accent);--status-progress-bg:color-mix(in srgb, var(--accent) 16%, transparent);--status-progress-border:color-mix(in srgb, var(--accent) 28%, transparent);--status-waiting-fg:var(--amber);--status-waiting-bg:color-mix(in srgb, var(--amber) 14%, transparent);--status-waiting-border:color-mix(in srgb, var(--amber) 24%, transparent);--status-scheduled-fg:var(--violet);--status-scheduled-bg:color-mix(in srgb, var(--violet) 16%, transparent);--status-scheduled-border:color-mix(in srgb, var(--violet) 28%, transparent);--status-resolved-fg:var(--green);--status-resolved-bg:color-mix(in srgb, var(--green) 16%, transparent);--status-resolved-border:color-mix(in srgb, var(--green) 28%, transparent);--status-closed-fg:var(--muted-2);--status-closed-bg:color-mix(in srgb, var(--muted-2) 13%, transparent);--status-closed-border:color-mix(in srgb, var(--muted-2) 22%, transparent);--priority-low-fg:var(--muted-2);--priority-low-bg:color-mix(in srgb, var(--muted-2) 11%, transparent);--priority-normal-fg:var(--violet);--priority-normal-bg:color-mix(in srgb, var(--violet) 14%, transparent);--priority-high-fg:var(--orange);--priority-high-bg:color-mix(in srgb, var(--orange) 15%, transparent);--priority-urgent-fg:var(--red);--priority-urgent-bg:color-mix(in srgb, var(--red) 17%, transparent);--priority-urgent-border:color-mix(in srgb, var(--red) 32%, transparent);--badge-draft-fg:#f6cd7e;--badge-draft-bg:#f6ba501a;--badge-sent-fg:#7fdaf4;--badge-sent-bg:#47c4ec1a;--text-soft:#c9d7e5;--folio-fg:#52cdf0;--link-fg:#8cc7ff;--nav-active-fg:#c3f0fb;--panel-bg:linear-gradient(155deg, #101f32f2, #0a1828f5);--hover-tint:#11283d99;--code-fg:#c3f0fb;--code-bg:#0b2733;--alert-error-fg:#ffb0b6;--alert-error-bg:#761f2b33;--alert-error-border:#ff6f7940;--alert-info-fg:#a9d5ff;--alert-info-bg:#1e5b8f2e;--alert-info-border:#55a7ff40;--alert-success-fg:#aef7e1;--alert-success-bg:#23d3a21a;--alert-success-border:#23d3a238;--alert-warning-fg:#ffcf86;--alert-warning-bg:#c4821b2e;--alert-warning-border:#ffb34747;background:#07101d;font-family:DM Sans,system-ui,sans-serif}:root[data-theme=light]{color:#17222f;--bg:#f4f7fb;--surface:#fff;--surface-2:#eef2f7;--surface-3:#e3e9f0;--border:#d7dfe8;--border-soft:#e5eaf1;--text:#17222f;--muted:#57697d;--muted-2:#7c8ba0;--accent:#0e8fc4;--accent-strong:#0b769f;--accent-soft:#0e8fc41f;--blue:#1f6fd1;--red:#d1414c;--amber:#b9791e;--violet:#7a5cd6;--green:#0e9f6a;--orange:#c2540c;--shadow:0 18px 45px #0f172a14;--input-bg:#f8fafc;--card-bg:#fff;--card-bg-hover:#f3f7fb;--chrome-bg:#ffffffeb;--chrome-bg-strong:#fffffff7;--track-bg:#e7ecf2;--panel-tint:#0f172a0b;--avatar-bg:#d8eefa;--avatar-border:#a8d4ec;--avatar-fg:#0b6f97;--stat-card-bg:#fff;--status-open-fg:var(--blue);--status-open-bg:color-mix(in srgb, var(--blue) 11%, transparent);--status-open-border:color-mix(in srgb, var(--blue) 24%, transparent);--status-progress-fg:var(--accent-strong);--status-progress-bg:color-mix(in srgb, var(--accent) 14%, transparent);--status-progress-border:color-mix(in srgb, var(--accent) 28%, transparent);--status-waiting-fg:var(--amber);--status-waiting-bg:color-mix(in srgb, var(--amber) 12%, transparent);--status-waiting-border:color-mix(in srgb, var(--amber) 26%, transparent);--status-scheduled-fg:var(--violet);--status-scheduled-bg:color-mix(in srgb, var(--violet) 14%, transparent);--status-scheduled-border:color-mix(in srgb, var(--violet) 28%, transparent);--status-resolved-fg:var(--green);--status-resolved-bg:color-mix(in srgb, var(--green) 13%, transparent);--status-resolved-border:color-mix(in srgb, var(--green) 28%, transparent);--status-closed-fg:var(--muted-2);--status-closed-bg:color-mix(in srgb, var(--muted-2) 12%, transparent);--status-closed-border:color-mix(in srgb, var(--muted-2) 24%, transparent);--priority-low-fg:var(--muted-2);--priority-low-bg:color-mix(in srgb, var(--muted-2) 10%, transparent);--priority-normal-fg:var(--violet);--priority-normal-bg:color-mix(in srgb, var(--violet) 12%, transparent);--priority-high-fg:var(--orange);--priority-high-bg:color-mix(in srgb, var(--orange) 13%, transparent);--priority-urgent-fg:var(--red);--priority-urgent-bg:color-mix(in srgb, var(--red) 14%, transparent);--priority-urgent-border:color-mix(in srgb, var(--red) 30%, transparent);--badge-draft-fg:#97650f;--badge-draft-bg:#97650f1a;--badge-sent-fg:#0b769f;--badge-sent-bg:#0e8fc41a;--text-soft:#33455a;--folio-fg:#0b769f;--link-fg:#1f6fd1;--nav-active-fg:#0b769f;--panel-bg:linear-gradient(155deg, #fff, #fbfdff);--hover-tint:#0e8fc414;--code-fg:#0b769f;--code-bg:#e1f2f9;--alert-error-fg:#b0202c;--alert-error-bg:#d1414c1a;--alert-error-border:#d1414c47;--alert-info-fg:#1a5aa8;--alert-info-bg:#1f6fd11a;--alert-info-border:#1f6fd147;--alert-success-fg:#0c8567;--alert-success-bg:#0f9d781a;--alert-success-border:#0f9d7840;--alert-warning-fg:#95590a;--alert-warning-bg:#d98f1b1f;--alert-warning-border:#d98f1b4d;background:#f4f7fb}*{box-sizing:border-box}html{background:var(--bg);min-width:320px;min-height:100%}body{background:radial-gradient(circle at 85% 0%, #1f637c29, transparent 30%), var(--bg);min-width:320px;min-height:100vh;margin:0}button,input,textarea,select{font:inherit}button,a{-webkit-tap-highlight-color:transparent;color:inherit}h1,h2,h3,p{margin-top:0}h1,h2,h3{color:var(--text);font-family:Manrope,system-ui,sans-serif}h1{letter-spacing:-.035em;margin-bottom:.45rem;font-size:clamp(1.65rem,2.5vw,2.35rem);line-height:1.12}h2{margin-bottom:.3rem;font-size:1.05rem}p{color:var(--muted);line-height:1.6}code{color:var(--code-fg);background:var(--code-bg);border-radius:6px;padding:.16rem .38rem}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.muted-text{color:var(--muted)}.field-error{color:var(--red)!important}.eyebrow{color:var(--accent);letter-spacing:.15em;text-transform:uppercase;margin-bottom:.5rem;font-size:.72rem;font-weight:700}.app-shell{min-height:100vh}.shell-toolbar{z-index:20;background:var(--chrome-bg);border-bottom:1px solid var(--border-soft);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);align-items:center;gap:13px;height:64px;padding:10px 18px;display:flex;position:sticky;top:0}.shell-menu-trigger{color:var(--text);background:var(--surface-2);border-color:var(--border)}.shell-logo{-o-object-fit:contain;object-fit:contain;-o-object-position:left center;object-position:left center;width:116px;height:30px;display:block}:root[data-theme=light] .shell-logo,:root[data-theme=light] .sidebar-logo{filter:brightness(0)}.sidebar{z-index:31;background:var(--chrome-bg-strong);border-right:1px solid var(--border-soft);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);visibility:hidden;flex-direction:column;width:min(288px,100vw - 42px);padding:22px 18px;transition:transform .22s,visibility 0s linear .22s;display:flex;position:fixed;inset:0 auto 0 0;transform:translate(-105%);box-shadow:18px 0 55px #00000052}.sidebar.is-open{visibility:visible;transition-delay:0s;transform:translate(0)}.sidebar-heading{justify-content:space-between;align-items:center;gap:16px;min-height:44px;padding:0 6px;display:flex}.sidebar-logo{-o-object-fit:contain;object-fit:contain;-o-object-position:left center;object-position:left center;width:145px;height:35px;display:block}.sidebar-backdrop{z-index:30;cursor:default;opacity:0;pointer-events:none;background:#02080f9e;border:0;padding:0;transition:opacity .22s;position:fixed;inset:0}.sidebar-backdrop.is-visible{opacity:1;pointer-events:auto}.content{min-height:calc(100vh - 64px);padding:32px clamp(24px,4vw,64px) 64px}.brand-lockup{align-items:center;gap:12px;display:flex}.brand-lockup>div:last-child{flex-direction:column;display:flex}.brand-lockup strong{color:var(--text);font-family:Manrope;font-size:1.1rem}.brand-lockup span{color:var(--muted-2);font-size:.73rem}.brand-lockup.compact{padding:2px 8px 28px}.brand-mark{color:#041e29;background:linear-gradient(145deg,#6fe0f7,#22a8d8);border-radius:13px;place-items:center;width:42px;height:42px;font-family:Manrope;font-weight:800;display:grid;box-shadow:0 10px 30px #47c4ec33}.brand-mark.muted{color:var(--muted);background:var(--surface-3);box-shadow:none}.nav-list{flex-direction:column;flex:1;gap:6px;margin-top:26px;display:flex}.nav-list a{color:var(--muted);border:1px solid #0000;border-radius:11px;align-items:center;gap:12px;padding:11px 13px;text-decoration:none;transition:all .18s;display:flex}.nav-list a:hover{color:var(--text);background:var(--surface-2)}.nav-list a.active{color:var(--nav-active-fg);background:var(--accent-soft);border-color:#47c4ec2e}.sidebar-footer{border-top:1px solid var(--border-soft);align-items:center;gap:8px;padding-top:18px;display:flex}.user-chip{flex:1;align-items:center;gap:10px;min-width:0;display:flex}.user-chip>div:last-child{flex-direction:column;min-width:0;display:flex}.user-chip strong{color:var(--text);text-overflow:ellipsis;white-space:nowrap;font-size:.8rem;overflow:hidden}.user-chip span{color:var(--muted-2);text-transform:capitalize;font-size:.7rem}.avatar{width:36px;height:36px;color:var(--avatar-fg);background:var(--avatar-bg);border:1px solid var(--avatar-border);border-radius:50%;flex:none;place-items:center;font-weight:700;display:grid}.avatar.small{width:28px;height:28px;font-size:.72rem}.page-stack{flex-direction:column;gap:22px;width:min(1500px,100%);margin:0 auto;display:flex}.narrow-page{width:min(1050px,100%)}.page-header{justify-content:space-between;align-items:flex-end;gap:24px;display:flex}.page-header p:last-child,.detail-header p{margin-bottom:0}.panel{background:var(--panel-bg);border:1px solid var(--border-soft);border-radius:18px;box-shadow:0 1px #ffffff05}.panel-title{border-bottom:1px solid var(--border-soft);justify-content:space-between;align-items:center;padding:20px 22px;display:flex}.panel-title>div{align-items:flex-start;gap:11px;display:flex}.panel-title svg{color:var(--accent)}.panel-title h2,.panel-title p{margin:0}.panel-title p{font-size:.82rem}.button{cursor:pointer;border:1px solid #0000;border-radius:10px;justify-content:center;align-items:center;gap:8px;min-height:40px;padding:9px 15px;font-weight:600;text-decoration:none;transition:transform .15s,background .15s,border-color .15s;display:inline-flex}.button:hover:not(:disabled){transform:translateY(-1px)}.button:disabled{cursor:not-allowed;opacity:.55}.button.primary{color:#04212c;background:linear-gradient(135deg,#5cd4f2,#1fa8d9);box-shadow:0 8px 24px #47c4ec24}.button.primary:hover:not(:disabled){background:linear-gradient(135deg,#7ee0f7,#2bb8e6)}.button.secondary{color:var(--text);background:var(--surface-2);border-color:var(--border)}.button.secondary:hover:not(:disabled),.button.ghost:hover:not(:disabled){background:var(--surface-3);border-color:#31506c}.button.ghost{color:var(--muted);border-color:var(--border-soft);background:0 0}.button.ghost.danger{color:var(--red)}.button.ghost.danger:hover:not(:disabled){background:color-mix(in srgb, var(--red) 10%, transparent);border-color:color-mix(in srgb, var(--red) 30%, transparent)}.button.large{width:100%;min-height:48px}.button.small{min-height:34px;padding:6px 10px;font-size:.78rem}.button-row{gap:10px;margin-top:20px;display:flex}.button-row.center{justify-content:center}.icon-button{width:36px;height:36px;color:var(--muted);cursor:pointer;background:0 0;border:1px solid #0000;border-radius:9px;flex:none;place-items:center;padding:0;display:inline-grid}.icon-button:hover{color:var(--text);background:var(--surface-3);border-color:var(--border)}.metric-grid{grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;display:grid}.metric-card{background:var(--stat-card-bg);border:1px solid var(--border-soft);border-radius:15px;align-items:center;gap:14px;padding:17px;display:flex}.metric-card>div:last-child{flex-direction:column;display:flex}.metric-card span{color:var(--muted);font-size:.78rem}.metric-card strong{color:var(--text);font-family:Manrope;font-size:1.45rem}.metric-icon{width:40px;height:40px;color:var(--folio-fg);background:#47c4ec1a;border:1px solid #47c4ec1f;border-radius:11px;place-items:center;display:grid}.filter-bar{border-bottom:1px solid var(--border-soft);grid-template-columns:minmax(270px,1.7fr) repeat(3,minmax(150px,.7fr));gap:10px;padding:16px;display:grid}.search-box,.input-with-icon{background:var(--input-bg);border:1px solid var(--border);border-radius:10px;align-items:center;gap:9px;min-height:42px;padding:0 12px;display:flex}.search-box:focus-within,.input-with-icon:focus-within{border-color:var(--accent-strong);box-shadow:0 0 0 3px var(--accent-soft)}.search-box svg,.input-with-icon svg{color:var(--muted-2);flex:none}.search-box input,.input-with-icon input{background:0 0;border:0;outline:none;width:100%;padding:0}input,textarea,select{width:100%;color:var(--text);background:var(--input-bg);border:1px solid var(--border);border-radius:10px;outline:none}input,select{min-height:42px;padding:0 12px}textarea{resize:vertical;min-height:110px;padding:12px;line-height:1.55}input:focus,textarea:focus,select:focus{border-color:var(--accent-strong);box-shadow:0 0 0 3px var(--accent-soft)}input::-moz-placeholder{color:#567087}textarea::-moz-placeholder{color:#567087}input::placeholder,textarea::placeholder{color:#567087}select{cursor:pointer}.queue-panel{overflow:hidden}.ticket-widget-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:16px;display:grid}.ticket-widget{background:var(--card-bg);border:1px solid var(--border-soft);cursor:pointer;border-radius:14px;outline:none;flex-direction:column;min-width:0;min-height:225px;padding:18px;text-decoration:none;transition:transform .18s,background .18s,border-color .18s,box-shadow .18s;display:flex;position:relative}.ticket-widget:hover,.ticket-widget:focus-visible{background:var(--card-bg-hover);border-color:#47c4ec57;transform:translateY(-2px);box-shadow:0 14px 30px #00000029}.ticket-widget-header{justify-content:space-between;align-items:center;gap:10px;display:flex}.ticket-widget-badges{justify-content:flex-end;align-items:center;gap:6px;display:flex}.ticket-age-badge{color:var(--muted);white-space:nowrap;background:#8fa3b812;border:1px solid #8fa3b81f;border-radius:999px;align-items:center;gap:4px;padding:4px 7px;font-size:.66rem;font-weight:700;display:inline-flex}.ticket-age-badge.has-alert{color:var(--age-color);background:color-mix(in srgb, var(--age-color) 10%, transparent);border-color:color-mix(in srgb, var(--age-color) 25%, transparent)}.ticket-widget.ticket-age-fresh,.ticket-widget.ticket-age-warning,.ticket-widget.ticket-age-danger,.ticket-widget.ticket-age-critical{background:linear-gradient(110deg, color-mix(in srgb, var(--age-color) 5%, #0a1929), #0a1929 44%);border-color:color-mix(in srgb, var(--age-color) 28%, var(--border-soft));box-shadow:inset 3px 0 0 var(--age-color)}.ticket-widget.ticket-age-fresh:hover,.ticket-widget.ticket-age-warning:hover,.ticket-widget.ticket-age-danger:hover,.ticket-widget.ticket-age-critical:hover,.ticket-widget.ticket-age-fresh:focus-visible,.ticket-widget.ticket-age-warning:focus-visible,.ticket-widget.ticket-age-danger:focus-visible,.ticket-widget.ticket-age-critical:focus-visible{box-shadow:inset 3px 0 0 var(--age-color), 0 14px 30px #00000029}.ticket-widget.ticket-age-critical{animation:1.8s ease-in-out infinite critical-ticket-pulse}@keyframes critical-ticket-pulse{0%,to{border-color:color-mix(in srgb, var(--age-color) 35%, var(--border-soft));box-shadow:inset 3px 0 0 var(--age-color), 0 0 0 0 color-mix(in srgb, var(--age-color) 0%, transparent)}50%{border-color:color-mix(in srgb, var(--age-color) 72%, var(--border-soft));box-shadow:inset 3px 0 0 var(--age-color), 0 0 0 4px color-mix(in srgb, var(--age-color) 13%, transparent)}}.ticket-widget h2{-webkit-line-clamp:2;-webkit-box-orient:vertical;min-height:2.75em;margin:17px 0 18px;font-size:.98rem;line-height:1.38;display:-webkit-box;overflow:hidden}.ticket-widget-client{align-items:center;gap:10px;min-width:0;margin-bottom:18px;display:flex}.ticket-widget-client>svg{color:var(--accent);flex:none}.ticket-widget-client>div{flex-direction:column;min-width:0;display:flex}.ticket-widget-client strong,.ticket-widget-client span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ticket-widget-client strong{color:var(--text-soft);font-size:.8rem}.ticket-widget-client span{color:var(--muted-2);margin-top:2px;font-size:.72rem}.ticket-widget-footer{border-top:1px solid var(--border-soft);grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:10px;margin-top:auto;padding-top:14px;display:grid}.ticket-widget-footer>span:not(.badge){min-width:0;color:var(--muted);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:5px;font-size:.7rem;display:flex;overflow:hidden}.ticket-widget-footer>span:not(.badge) svg{color:var(--muted-2);flex:none}.ticket-widget-arrow{color:var(--accent);opacity:.7;transition:transform .18s,opacity .18s}.ticket-widget:hover .ticket-widget-arrow{opacity:1;transform:translate(2px,-2px)}.triage-section{flex-direction:column;gap:10px;display:flex}.triage-card{background:var(--badge-draft-bg);cursor:pointer;text-align:left;border:1px solid #f6ba504d;border-radius:13px;align-items:center;gap:14px;width:100%;padding:14px 16px;display:flex}.triage-card:hover,.triage-card:focus-visible{border-color:#f6ba508c;outline:none}.triage-card>svg{color:var(--badge-draft-fg);flex:none}.triage-card-body{flex-direction:column;flex:1;gap:3px;min-width:0;display:flex}.triage-card-body strong{color:var(--text);text-overflow:ellipsis;white-space:nowrap;font-size:.87rem;overflow:hidden}.triage-card-body span{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:.74rem;overflow:hidden}.triage-card-cta{color:var(--badge-draft-fg);white-space:nowrap;flex:none;align-items:center;gap:6px;font-size:.78rem;font-weight:700;display:flex}.modal-overlay{z-index:50;background:#02080f9e;justify-content:center;align-items:flex-start;padding:5vh 20px;display:flex;position:fixed;inset:0;overflow-y:auto}.modal-panel{flex-direction:column;width:min(640px,100%);max-height:88vh;margin-bottom:5vh;display:flex}.modal-header{border-bottom:1px solid var(--border-soft);flex:none;justify-content:space-between;align-items:flex-start;gap:16px;padding:20px 22px;display:flex}.modal-header h2{margin:0 0 4px}.modal-header p{margin:0;font-size:.82rem}.modal-body{flex-direction:column;flex:auto;gap:16px;min-height:0;padding:22px;display:flex;overflow-y:auto}.modal-email-preview{background:var(--panel-tint);border:1px solid var(--border-soft);border-radius:11px;padding:14px}.modal-email-preview dt{color:var(--muted-2);text-transform:uppercase;letter-spacing:.04em;font-size:.68rem}.modal-email-preview dd{color:var(--text-soft);white-space:pre-wrap;margin:2px 0 10px;font-size:.84rem}.modal-email-preview dd:last-child{margin-bottom:0}.email-body-text{margin:0}.email-body-text.clamped{-webkit-line-clamp:6;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.text-toggle{color:var(--accent);cursor:pointer;background:0 0;border:0;margin-top:7px;padding:0;font-size:.78rem;font-weight:700;display:inline-block}.text-toggle:hover{text-decoration:underline}.modal-actions{border-top:1px solid var(--border-soft);flex:none;justify-content:space-between;align-items:center;gap:10px;padding:18px 22px;display:flex}.modal-actions-end{gap:10px;display:flex}.folio{color:var(--folio-fg);letter-spacing:.02em;font-family:ui-monospace,Cascadia Code,monospace;font-size:.75rem}.folio.large{font-size:.86rem}.inline-user{align-items:center;gap:8px;display:flex}.badge{white-space:nowrap;border:1px solid #0000;border-radius:999px;align-items:center;width:fit-content;padding:4px 8px;font-size:.7rem;font-weight:700;display:inline-flex}.status-open{color:var(--status-open-fg);background:var(--status-open-bg);border-color:var(--status-open-border)}.status-in_progress{color:var(--status-progress-fg);background:var(--status-progress-bg);border-color:var(--status-progress-border)}.status-waiting_customer{color:var(--status-waiting-fg);background:var(--status-waiting-bg);border-color:var(--status-waiting-border)}.status-scheduled{color:var(--status-scheduled-fg);background:var(--status-scheduled-bg);border-color:var(--status-scheduled-border)}.status-resolved{color:var(--status-resolved-fg);background:var(--status-resolved-bg);border-color:var(--status-resolved-border)}.status-closed{color:var(--status-closed-fg);background:var(--status-closed-bg);border-color:var(--status-closed-border)}.priority-low{color:var(--priority-low-fg);background:var(--priority-low-bg)}.priority-normal{color:var(--priority-normal-fg);background:var(--priority-normal-bg)}.priority-high{color:var(--priority-high-fg);background:var(--priority-high-bg)}.priority-urgent{color:var(--priority-urgent-fg);background:var(--priority-urgent-bg);border-color:var(--priority-urgent-border)}.badge.draft{color:var(--badge-draft-fg);background:var(--badge-draft-bg)}.badge.sent{color:var(--badge-sent-fg);background:var(--badge-sent-bg)}.badge.scope-domain{color:var(--violet);background:color-mix(in srgb, var(--violet) 13%, transparent)}.badge.scope-sender{color:var(--blue);background:color-mix(in srgb, var(--blue) 13%, transparent)}.form-panel{overflow:hidden}.form-section{border-bottom:1px solid var(--border-soft);padding:26px}.section-heading{align-items:flex-start;gap:12px;margin-bottom:20px;display:flex}.section-heading>span{width:27px;height:27px;color:var(--nav-active-fg);background:var(--accent-soft);border:1px solid #47c4ec33;border-radius:8px;flex:none;place-items:center;font-size:.78rem;font-weight:700;display:grid}.section-heading h2,.section-heading p{margin:0}.section-heading p{font-size:.82rem}.form-grid{gap:16px;display:grid}.form-grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}.form-grid.three{grid-template-columns:1.2fr 1fr .7fr}.span-two{grid-column:span 2}.field{color:var(--text-soft);flex-direction:column;gap:7px;font-size:.79rem;font-weight:600;display:flex}.file-drop{min-height:128px;color:var(--muted);background:var(--panel-tint);cursor:pointer;border:1px dashed #31506b;border-radius:13px;flex-direction:column;justify-content:center;align-items:center;gap:5px;display:flex}.file-drop:hover{color:var(--text);background:var(--hover-tint);border-color:var(--accent-strong)}.file-drop strong{color:var(--text)}.file-drop span{font-size:.76rem}.file-drop input,.file-button input{display:none}.file-list{flex-direction:column;gap:7px;margin-top:12px;display:flex}.file-list>div{background:var(--card-bg);border:1px solid var(--border-soft);border-radius:9px;align-items:center;gap:9px;padding:8px 10px;display:flex}.file-list>div>span{min-width:0;color:var(--text-soft);text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:.8rem;overflow:hidden}.file-list small{color:var(--muted-2)}.file-list.compact{grid-template-columns:repeat(2,1fr);display:grid}.form-actions{justify-content:flex-end;gap:10px;padding:18px 26px;display:flex}.compact-form{padding-bottom:4px}.compact-form .form-grid{padding:20px 22px 0}.alert{border:1px solid;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;padding:11px 14px;font-size:.82rem;display:flex}.alert.error{color:var(--alert-error-fg);background:var(--alert-error-bg);border-color:var(--alert-error-border)}.alert.info{color:var(--alert-info-fg);background:var(--alert-info-bg);border-color:var(--alert-info-border)}.alert.success{color:var(--alert-success-fg);background:var(--alert-success-bg);border-color:var(--alert-success-border)}.alert.warning{color:var(--alert-warning-fg);background:var(--alert-warning-bg);border-color:var(--alert-warning-border)}.form-panel>.alert{margin:18px 26px 0}.back-link{color:var(--muted);align-items:center;gap:5px;margin-bottom:18px;font-size:.8rem;text-decoration:none;display:inline-flex}.back-link:hover{color:var(--accent)}.detail-header{justify-content:space-between;align-items:flex-start;gap:20px;display:flex}.ticket-title-line{align-items:center;gap:8px;margin-bottom:10px;display:flex}.detail-header a:not(.back-link){color:var(--link-fg);text-decoration:none}.refresh{margin-top:4px}.detail-grid{grid-template-columns:minmax(0,1fr) 320px;align-items:start;gap:18px;display:grid}.conversation-column,.detail-sidebar{flex-direction:column;gap:18px;min-width:0;display:flex}.timeline-panel{overflow:hidden}.message-list{flex-direction:column;gap:14px;padding:20px;display:flex}.message-card{border:1px solid var(--border-soft);background:var(--card-bg);border-radius:16px 16px 16px 4px;max-width:80%;padding:14px 16px;position:relative;box-shadow:0 6px 18px #0000001a}.message-card.message-inbound{background:linear-gradient(160deg, color-mix(in srgb, var(--blue) 16%, var(--card-bg)), var(--card-bg) 65%);border-color:color-mix(in srgb, var(--blue) 30%, var(--border-soft));align-self:flex-start}.message-card.message-outbound{background:linear-gradient(160deg, color-mix(in srgb, var(--accent) 20%, var(--card-bg)), var(--card-bg) 65%);border-color:color-mix(in srgb, var(--accent) 34%, var(--border-soft));border-radius:16px 16px 4px;align-self:flex-end}.message-card.message-internal{background:linear-gradient(160deg, color-mix(in srgb, var(--amber) 18%, var(--card-bg)), var(--card-bg) 65%);border-color:color-mix(in srgb, var(--amber) 32%, var(--border-soft));border-radius:12px;align-self:center;max-width:92%}.message-card.is-draft{border-style:dashed}.message-card header{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.message-kind{color:var(--text-soft);align-items:center;gap:9px;font-size:.78rem;font-weight:700;display:flex}.message-kind-icon{border-radius:50%;flex:none;place-items:center;width:27px;height:27px;display:grid}.message-inbound .message-kind-icon{color:var(--blue);background:color-mix(in srgb, var(--blue) 18%, transparent)}.message-outbound .message-kind-icon{color:var(--accent);background:color-mix(in srgb, var(--accent) 20%, transparent)}.message-internal .message-kind-icon{color:var(--amber);background:color-mix(in srgb, var(--amber) 20%, transparent)}.message-card time{color:var(--muted-2);white-space:nowrap;font-size:.72rem}.message-subject{color:var(--text-soft);margin-bottom:10px;font-size:.83rem;font-weight:600}.message-body{color:var(--text-soft);white-space:pre-wrap;margin:0;font-size:.89rem;line-height:1.65}.attachment-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:14px;display:grid}.attachment-list button{min-width:0;color:var(--muted);background:var(--surface-2);border:1px solid var(--border);cursor:pointer;text-align:left;border-radius:9px;align-items:center;gap:8px;padding:9px;display:flex}.attachment-list button>span{min-width:0;color:var(--text-soft);text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:.75rem;overflow:hidden}.attachment-list small{color:var(--muted-2);margin-top:2px;display:block}.draft-actions{border-top:1px solid var(--border-soft);flex-wrap:wrap;gap:8px;margin-top:14px;padding-top:13px;display:flex}.composer{overflow:hidden}.composer-tabs{border-bottom:1px solid var(--border-soft);padding:9px 12px 0;display:flex}.composer-tabs button{color:var(--muted);cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;align-items:center;gap:6px;padding:10px 12px;font-size:.78rem;display:flex}.composer-tabs button.active{color:var(--nav-active-fg);border-color:var(--accent)}.composer>textarea{min-height:145px;box-shadow:none;background:0 0;border:0;border-radius:0;padding:17px}.composer-footer{border-top:1px solid var(--border-soft);justify-content:space-between;align-items:center;padding:11px 14px;display:flex}.composer-footer>div{align-items:center;gap:8px;display:flex}.selected-files{color:var(--muted);font-size:.75rem}.composer .file-list{margin:0;padding:0 14px 12px}.composer-help{color:var(--muted-2);background:var(--panel-tint);border-top:1px solid var(--border-soft);margin:0;padding:9px 14px 13px;font-size:.72rem;line-height:1.45}.composer-thread-warning{color:var(--alert-warning-fg);background:var(--alert-warning-bg);border-top:1px solid var(--alert-warning-border);margin:0;padding:9px 14px;font-size:.72rem;line-height:1.45}.details-card,.event-card{padding:18px}.details-card>h2,.event-card>h2{margin-bottom:17px}.details-card .field{margin-bottom:14px}.detail-list{border-top:1px solid var(--border-soft);flex-direction:column;gap:14px;margin:20px 0 0;padding-top:16px;display:flex}.detail-list>div{flex-direction:column;gap:4px;display:flex}.detail-list dt{color:var(--muted-2);align-items:center;gap:6px;font-size:.72rem;display:flex}.detail-list dd{color:var(--text-soft);margin:0;font-size:.82rem}.detail-list small{color:var(--muted-2);margin-top:3px;display:block}.contact-edit-trigger{width:22px;height:22px;color:var(--muted-2);margin-left:auto}.contact-edit{flex-direction:column;gap:8px;display:flex}.contact-edit input,.contact-edit select{min-height:36px;font-size:.8rem}.contact-edit-tabs{gap:6px;display:flex}.contact-edit-tabs button{color:var(--muted);background:var(--surface-2);border:1px solid var(--border);cursor:pointer;border-radius:7px;padding:5px 9px;font-size:.68rem;font-weight:600}.contact-edit-tabs button.active{color:var(--nav-active-fg);background:var(--accent-soft);border-color:#47c4ec4d}.contact-edit-tabs button:disabled{cursor:not-allowed;opacity:.5}.contact-edit-actions{justify-content:flex-end;gap:8px;display:flex}.event-list{flex-direction:column;display:flex}.event-list>div{gap:10px;padding:0 0 17px;display:flex;position:relative}.event-list>div:not(:last-child):after{content:"";background:var(--border);width:1px;position:absolute;top:13px;bottom:0;left:4px}.event-dot{z-index:1;background:var(--accent);border:2px solid var(--surface);border-radius:50%;flex:none;width:9px;height:9px;margin-top:4px;box-shadow:0 0 0 2px #47c4ec2e}.event-list strong{color:var(--text-soft);font-size:.74rem;line-height:1.4;display:block}.event-list time{color:var(--muted-2);margin-top:3px;font-size:.68rem;display:block}.analytics-page{max-width:1500px}.analytics-header{align-items:center}.analytics-actions{align-items:center;gap:10px;display:flex}.period-tabs{background:var(--input-bg);border:1px solid var(--border);border-radius:11px;padding:3px;display:flex}.period-tabs button{min-height:34px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:8px;padding:6px 11px;font-size:.75rem;font-weight:600}.period-tabs button:hover{color:var(--text)}.period-tabs button.active{color:var(--nav-active-fg);background:var(--accent-soft);box-shadow:inset 0 0 0 1px #47c4ec2e}.analytics-kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.analytics-kpi{background:var(--stat-card-bg);border:1px solid var(--border-soft);border-radius:15px;align-items:flex-start;gap:13px;min-width:0;padding:17px;display:flex}.analytics-kpi>svg{color:var(--accent);flex:none;margin-top:2px}.analytics-kpi>div{flex-direction:column;min-width:0;display:flex}.analytics-kpi span{color:var(--muted);font-size:.74rem}.analytics-kpi strong{color:var(--text);text-overflow:ellipsis;white-space:nowrap;margin:4px 0 2px;font-family:Manrope;font-size:1.35rem;line-height:1.2;overflow:hidden}.analytics-kpi small{color:var(--muted-2);font-size:.68rem}.analytics-kpi.needs-attention{border-color:#ff6f7947}.analytics-kpi.needs-attention>svg,.analytics-kpi.needs-attention strong{color:var(--red)}.analytics-overview-grid{grid-template-columns:minmax(0,1.65fr) minmax(290px,.65fr);align-items:stretch;gap:14px;display:grid}.analytics-chart-card,.distribution-card,.analytics-table-card,.status-summary{overflow:hidden}.trend-summary{border-bottom:1px solid var(--border-soft);grid-template-columns:repeat(4,minmax(0,1fr));display:grid}.trend-summary>div{border-right:1px solid var(--border-soft);flex-direction:column;gap:3px;min-width:0;padding:13px 18px;display:flex}.trend-summary>div:last-child{border-right:0}.trend-summary span{color:var(--muted-2);font-size:.65rem}.trend-summary strong{color:var(--text);font-family:Manrope;font-size:1.05rem}.trend-summary .is-negative strong{color:var(--red)}.trend-summary .is-positive strong{color:var(--accent)}.trend-chart-scroll{scrollbar-color:var(--border) transparent;overflow-x:auto}.trend-chart{grid-template-columns:30px minmax(0,1fr);gap:8px;min-width:max(620px,100%);padding:26px 20px 14px;display:grid}.trend-scale{height:230px;color:var(--muted-2);text-align:right;flex-direction:column;justify-content:space-between;padding-bottom:1px;font-size:.6rem;display:flex}.trend-columns{grid-template-columns:repeat(var(--trend-columns), minmax(36px, 1fr));border-top:1px solid var(--border-soft);border-bottom:1px solid var(--border);background:linear-gradient(0deg,#0000 calc(50% - .5px),#20364da6 50%,#0000 calc(50% + .5px));gap:7px;height:260px;display:grid}.trend-column{cursor:default;grid-template-rows:230px 30px;min-width:0;height:260px;display:grid}.trend-bar-area{justify-content:center;align-items:flex-end;gap:4px;min-width:0;height:230px;padding:0 3px;display:flex}.trend-bar{border-radius:5px 5px 1px 1px;width:min(20px,50% - 2px);min-height:0;transition:height .25s,filter .15s;position:relative}.trend-column:hover .trend-bar{filter:brightness(1.18)}.trend-bar>span{color:var(--muted);font-size:.6rem;position:absolute;top:-17px;right:50%;transform:translate(50%)}.trend-column>small{color:var(--muted-2);text-align:center;text-overflow:ellipsis;white-space:nowrap;align-self:center;font-size:.6rem;overflow:hidden}.trend-created{background:linear-gradient(#75bdff,#368bda);box-shadow:0 0 16px #55a7ff1f}.trend-closed{background:linear-gradient(#6fe0f7,#1f93c4);box-shadow:0 0 16px #47c4ec1f}.chart-legend{color:var(--muted-2);border-top:1px solid var(--border-soft);align-items:center;gap:16px;padding:11px 20px 15px;font-size:.65rem;display:flex}.chart-legend span{align-items:center;gap:5px;display:flex}.chart-legend i{border-radius:4px;width:14px;height:4px}.chart-legend i.created{background:#55a7ff}.chart-legend i.closed{background:var(--accent)}.chart-legend span:last-child{margin-left:auto}.analytics-side-stack{flex-direction:column;gap:14px;min-width:0;display:flex}.distribution-card{flex:1}.distribution-list{flex-direction:column;gap:14px;padding:18px;display:flex}.distribution-list>div{grid-template-columns:70px 1fr 24px;align-items:center;gap:9px;display:grid}.distribution-list span{color:var(--muted);font-size:.7rem}.distribution-list strong{color:var(--text-soft);text-align:right;font-size:.75rem}.distribution-list>div>div{background:var(--track-bg);border-radius:5px;height:7px;overflow:hidden}.distribution-list i{border-radius:inherit;background:linear-gradient(90deg,#1a7fa8,#6fe0f7);min-width:2px;height:100%;display:block}.top-client-card{flex-direction:column;justify-content:center;min-height:142px;padding:20px;display:flex}.top-client-card>svg{color:var(--accent);margin-bottom:11px}.top-client-card>span{color:var(--muted);font-size:.7rem}.top-client-card>strong{color:var(--text);text-overflow:ellipsis;white-space:nowrap;margin:4px 0;font-family:Manrope;font-size:1.05rem;overflow:hidden}.top-client-card>small{color:var(--muted-2);font-size:.67rem}.analytics-table-wrap{overflow-x:auto}.analytics-table{border-collapse:collapse;width:100%;font-size:.78rem}.analytics-table th{color:var(--muted-2);letter-spacing:.05em;text-align:left;text-transform:uppercase;white-space:nowrap;background:#07111e80;padding:11px 16px;font-size:.65rem;font-weight:600}.analytics-table td{color:var(--muted);border-top:1px solid var(--border-soft);white-space:nowrap;padding:13px 16px}.analytics-table td strong{color:var(--text-soft);font-weight:600}.analytics-table tbody tr:hover{background:#1b344c38}.analytics-table .empty-cell{color:var(--muted-2);text-align:center;padding:34px}.status-summary>div:last-child{grid-template-columns:repeat(5,minmax(0,1fr));display:grid}.status-summary article{border-right:1px solid var(--border-soft);justify-content:space-between;align-items:center;padding:17px 20px;display:flex}.status-summary article:last-child{border-right:0}.status-summary article span{color:var(--muted);font-size:.72rem}.status-summary article strong{color:var(--text);font-family:Manrope;font-size:1.15rem}.access-panel{overflow:hidden}.member-list{flex-direction:column;display:flex}.member-row{border-top:1px solid var(--border-soft);grid-template-columns:auto minmax(180px,1fr) 130px 90px auto;align-items:center;gap:12px;padding:14px 20px;display:grid}.member-row:first-child{border-top:0}.member-row.inactive{opacity:.58}.member-identity{min-width:0}.member-identity input{background:0 0;border-color:#0000;min-height:34px;padding:0}.member-identity input:focus{background:var(--input-bg);border-color:var(--border);padding:0 8px}.member-identity>span,.member-identity>small{color:var(--muted-2);text-overflow:ellipsis;white-space:nowrap;font-size:.72rem;display:block;overflow:hidden}.toggle{color:var(--muted);align-items:center;gap:7px;font-size:.75rem;display:flex}.toggle input{width:15px;min-height:15px;accent-color:var(--accent)}.ignore-rule-list{flex-direction:column;display:flex}.ignore-rule-row{border-top:1px solid var(--border-soft);grid-template-columns:110px minmax(140px,1fr) minmax(120px,1.2fr) 100px auto;align-items:center;gap:12px;padding:14px 20px;display:grid}.ignore-rule-row:first-child{border-top:0}.ignore-rule-row .pattern{color:var(--text-soft);text-overflow:ellipsis;white-space:nowrap;font-family:ui-monospace,Cascadia Code,monospace;font-size:.82rem;overflow:hidden}.ignore-rule-row .reason{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:.78rem;overflow:hidden}.ignore-rule-row time{color:var(--muted-2);font-size:.72rem}.ignore-rule-row small.field-error{grid-column:1/-1}.ignore-rule-empty{margin:0;padding:18px 20px}.age-settings-panel{overflow:hidden}.age-setting-list{flex-direction:column;display:flex}.age-setting-row{border-bottom:1px solid var(--border-soft);grid-template-columns:118px minmax(180px,1fr) 130px 210px;align-items:center;gap:20px;padding:18px 22px;display:grid}.age-preview{min-height:48px;color:var(--preview-color);background:color-mix(in srgb, var(--preview-color) 9%, transparent);border:1px solid color-mix(in srgb, var(--preview-color) 25%, transparent);border-radius:11px;justify-content:center;align-items:center;gap:7px;font-size:.75rem;font-weight:700;display:flex}.age-preview.is-pulsing{animation:1.8s ease-in-out infinite settings-preview-pulse}@keyframes settings-preview-pulse{50%{border-color:var(--preview-color);box-shadow:0 0 0 4px color-mix(in srgb, var(--preview-color) 12%, transparent)}}.age-setting-copy h3,.age-setting-copy p{margin:0}.age-setting-copy h3{font-size:.88rem}.age-setting-copy p{margin-top:3px;font-size:.74rem;line-height:1.45}.input-suffix{position:relative}.input-suffix input{padding-right:43px}.input-suffix>span{color:var(--muted-2);pointer-events:none;font-size:.7rem;position:absolute;top:50%;right:11px;transform:translateY(-50%)}.age-color-field>div{grid-template-columns:44px 1fr;gap:7px;display:grid}.age-color-field input[type=color]{cursor:pointer;width:44px;min-height:42px;padding:4px}.age-settings-note{color:var(--muted);background:var(--panel-tint);border:1px solid var(--border-soft);border-radius:10px;margin:18px 22px 0;padding:11px 13px;font-size:.76rem}.age-settings-note strong{color:var(--text-soft)}.age-settings-panel>.alert{margin:14px 22px 0}.state-card,.loading-state{min-height:260px;color:var(--muted-2);text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:32px;display:flex}.state-card h3{margin:12px 0 5px}.state-card p{max-width:480px;margin-bottom:15px}.error-state svg{color:var(--red)}.loading-state{gap:12px;min-height:50vh}.spin{animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.center-screen{place-items:center;min-height:100vh;padding:24px;display:grid}.setup-card{background:var(--surface);border:1px solid var(--border);width:min(520px,100%);box-shadow:var(--shadow);text-align:center;border-radius:20px;padding:36px}.setup-card .brand-mark{margin:0 auto 22px}@media (width<=1180px){.filter-bar{grid-template-columns:1fr 1fr}.search-box{grid-column:span 2}.detail-grid{grid-template-columns:minmax(0,1fr) 285px}.metric-grid{grid-template-columns:repeat(2,1fr)}.ticket-widget-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.age-setting-row{grid-template-columns:105px minmax(150px,1fr) 120px 180px;gap:14px}.analytics-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-overview-grid{grid-template-columns:1fr}.analytics-side-stack{grid-template-columns:1fr 1fr;display:grid}}@media (width<=860px){.content{padding:25px 18px 48px}.detail-grid{grid-template-columns:1fr}.detail-sidebar{grid-template-columns:1fr 1fr;display:grid}.age-setting-row{grid-template-columns:105px 1fr 1fr}.age-setting-copy{grid-column:span 2}.analytics-header{align-items:flex-start}.analytics-actions{flex-direction:column;align-items:stretch;width:100%}.period-tabs{grid-template-columns:repeat(3,1fr);display:grid}}@media (width<=680px){.page-header{flex-direction:column;align-items:flex-start}.page-header .button{width:100%}.metric-grid{grid-template-columns:1fr 1fr}.metric-card{padding:13px}.filter-bar{grid-template-columns:1fr}.search-box{grid-column:auto}.ticket-widget-grid{grid-template-columns:1fr;padding:10px}.ticket-widget{min-height:215px}.form-grid.two,.form-grid.three{grid-template-columns:1fr}.span-two{grid-column:auto}.form-section{padding:21px 18px}.form-actions{padding:16px 18px}.detail-sidebar{display:flex}.attachment-list,.file-list.compact{grid-template-columns:1fr}.message-card,.message-card.message-internal{max-width:94%}.composer-tabs button{flex:1;justify-content:center;padding:10px 5px;font-size:.7rem}.composer-tabs button svg{display:none}.member-row{grid-template-columns:auto 1fr}.member-row>select,.member-row>.toggle,.member-row>.button{grid-column:span 2}.ignore-rule-row{grid-template-columns:auto 1fr auto}.ignore-rule-row .reason,.ignore-rule-row time{grid-column:2/3}.age-setting-row{grid-template-columns:1fr 1fr;gap:13px;padding:18px}.age-preview,.age-setting-copy{grid-column:span 2}.age-settings-panel .form-actions{flex-direction:column-reverse}.age-settings-panel .form-actions .button{width:100%}.analytics-kpi-grid{grid-template-columns:1fr}.analytics-side-stack{display:flex}.trend-summary{grid-template-columns:1fr 1fr}.trend-summary>div:nth-child(2){border-right:0}.trend-summary>div:nth-child(-n+2){border-bottom:1px solid var(--border-soft)}.trend-chart{padding-inline:14px}.chart-legend span:last-child{display:none}.status-summary>div:last-child{grid-template-columns:1fr 1fr}.status-summary article{border-right:0;border-bottom:1px solid var(--border-soft)}.status-summary article:last-child{border-bottom:0;grid-column:span 2}}@media (prefers-reduced-motion:reduce){.ticket-widget.ticket-age-critical,.age-preview.is-pulsing{animation:none}}@media (width>=1024px){.shell-toolbar,.sidebar-backdrop{display:none}.app-shell{display:flex}.sidebar{visibility:visible;width:268px;height:100vh;box-shadow:none;flex:none;transition:none;position:sticky;top:0;transform:none}.sidebar-heading .icon-button{display:none}.content{flex:1;min-width:0;min-height:100vh}}.hover\:bg-white\/30:hover{background-color:#ffffff4d}.focus\:outline-none:focus{outline-offset:2px;outline:2px solid #0000}.focus\:ring-2:focus{--tw-ring-offset-shadow:var(--tw-ring-inset) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-ring-shadow:var(--tw-ring-inset) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color);box-shadow:var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow,0 0 #0000)}.focus\:ring-blue-500\/40:focus{--tw-ring-color:#3b82f666}.focus-visible\:outline-2:focus-visible{outline-width:2px}.focus-visible\:outline-offset-\[3px\]:focus-visible{outline-offset:3px}.active\:scale-\[0\.97\]:active{--tw-scale-x:.97;--tw-scale-y:.97;transform:translate(var(--tw-translate-x), var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y))}.disabled\:cursor-default:disabled{cursor:default}.disabled\:cursor-not-allowed:disabled{cursor:not-allowed}.disabled\:opacity-50:disabled{opacity:.5}.disabled\:opacity-55:disabled{opacity:.55}.disabled\:active\:scale-100:active:disabled{--tw-scale-x:1;--tw-scale-y:1;transform:translate(var(--tw-translate-x), var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y))}.\[\&_canvas\]\:block canvas{display:block}.\[\&_canvas\]\:h-full canvas{height:100%}.\[\&_canvas\]\:w-full canvas{width:100%}